Privacy Policy

1. Introduction

At Shielded Mails, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our encrypted email service. Our commitment to privacy is fundamental to our service, and we employ zero-knowledge architecture to ensure that only you can access your communications.

2. Information We Collect

Due to our zero-knowledge encryption architecture, we cannot access the content of your emails or attachments. However, we may collect:

  • Account information (email address, username)
  • Payment information (processed securely through third-party payment processors)
  • Technical data (IP address, browser type, device information)
  • Usage data (login times, feature usage statistics)

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our email service
  • Process your transactions and send service notifications
  • Improve our service and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Security

We implement military-grade AES-256 encryption and employ zero-knowledge architecture. This means your emails are encrypted on your device before they reach our servers, and we cannot decrypt them even if compelled. Our infrastructure is located in privacy-focused jurisdictions with strong data protection laws.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share limited data only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in operations (under strict confidentiality agreements)

6. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Object to processing of your personal data
  • Export your data in a portable format

7. Cookies and Tracking

We use minimal cookies necessary for service functionality and security. We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings.

8. International Data Transfers

Our servers are located in Switzerland and other privacy-focused jurisdictions. If you access our service from outside these regions, your information may be transferred to and processed in these countries, which have strong data protection laws.

9. Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: info@shieldedmails.com

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Delivering business-grade email security and privacy protection for professionals and companies worldwide.

Contact

  • info@shieldedmails.com
  • www.shieldedmails.com

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